717.626.0070

37 E Main St, Lititz, PA 17543, USA

FAQS

DO YOU SELL GIFT CERTIFICATES?

Yes! We sell gift certificates at the shop and over the phone. We are happy to mail them to you. Spotted Owl Boutique gift certificates are final sale and are available in any amount. Spotted Owl gift cards do not expire.

WHAT IS YOUR EXCHANGE POLICY?

We are happy to accept unworn and unwashed items up to 30 days after purchase with receipt and original tags attached for Spotted Owl store credit. Sale items and earrings are non-returnable. Please note, shipping fees are non refundable.

DO YOU RESTOCK ALL ITEMS?

To maintain a unique collection for you to pick from, we typically do not restock items. This makes your selection distinctive! It also means if you see it, love it, and have to have it, we truly mean  'it may not be here when you come back'. For items that are regularly restocked, i.e. Langkisstur goods, or a particular jewelry brand, we are happy to notify you personally when we restock the item you have your eye on.

HOW DOES SHIPPING WORK?

  • Orders over $50 ship for free! 

  • Shipping fees are non refundable. 

  • Standard Shipping via USPS Priority is $6 within the United States.

  • Orders will ship the next business day. 

  • Delivery times depend on your delivery location.

  • Spotted Owl Boutique is not responsible for lost or stolen packages.

  • First Class shipping does not include insurance. You can add additional insurance to ensure your package is protected by USPS- please contact us to arrange insurance before you place your order.